Returns & Refunds
Need to sort a return or check if you're eligible for a refund? All the key info is right here: quick, clear, and hassle-free.
Am I eligible for a refund?
1. Personalised Vitamins:. You're entitled to a refund for any reason on your first order of personalised vitamins if you get in touch within the first 60-Day period of your first purchase. If you request a refund after this period has past, you're u
When will I get my refund?
Once your return has been received and processed, you will be notified via email when the refund has been issued. Please allow 3-5 business days for the refund to reflect in your account.
How do I make a return?
Returns must be initiated within 30 days of placing your order. Items must be unused and in the original packaging, unless covered by our 60-Day Money Back Guarantee (first order of personalised vitamins). Start your return through our returns portal