Whilst your sustainably made glass bottles if of course yours to keep, we send your monthly top-ups in 100% bio-degradable sachets every month after. All our other packaging is fully recyclable, so no Alyve logos will be in landfill, wooh!
We dispatch all our UK orders with Royal Mail Tracked 24. We aim to dispatch your order within 24 hours from Monday - Friday, excluding bank holidays. If you place an order on a weekend or Bank Holiday, we will dispatch the next working day.
Once your order has been dispatched, you will be provided with tracking information to follow its journey. The tracking will be updated regularly. If there is no update, please be patient as it should be available soon after shipment. In case your or
If your order has been marked as delivered but:. Our team will help resolve this for you and reorganise delivery. If your order has arrived but is:. Please also get in touch with us with your full name and order information. We will arrange for an im
If it's been more than 5 working days (15 working days for Europe) since you've past your order has been dispatched, please get in touch to let us know with your order number and tracking number. We will ensure to send a replacement as promptly as po