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I have an issue with my orderUpdated 3 days ago

If your order has been marked as delivered but:

  • Has not been received
  • There are any discrepancies in delivery
  • Delivery to the wrong address, 

Our team will help resolve this and sort the right solution for you. If your order hasn't been marked as delivered, please allow 5 working days from dispatch in the UK (10 working days for the EU) before getting in touch.

If your order has arrived but is:

  • Damaged or faulty packaging
  • Product safety or hygiene issue
  • Includes wrong items
  • Missing product

Please get in touch with your full name and order information, or simply reply to your order email with a photo of the issue. Once we've received your photo, our team will sort the right solution for you.

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