What happens if my payment is declined?Updated 7 months ago

If your payment is declined, we will automatically attempt to process it again. This ensures there’s minimal disruption to your subscription. However, if the issue persists, we recommend checking your payment details in your Alyve account to ensure they are up to date. 

Potential reasons for subscription payment decline:

• Card expired
• Card cancelled
• Insufficient funds

For further assistance, you can always get in touch with our customer care team, and we’ll be happy to help resolve the issue.