What happens if my payment is declined?Updated 3 days ago

If your payment is declined, we will automatically attempt to process it again. This ensures there’s minimal disruption to your subscription. However, if the issue persists, we recommend logging in to your subscription portal to check your payment details are up to date. 

Potential reasons for subscription payment decline:

• Card expired
• Card cancelled
• Insufficient funds

For further assistance, you can always get in touch with our customer care team, and we’ll be happy to help resolve the issue.