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Privacy PolicyUpdated 5 months ago

Last Updated: 01/01/2022



General Data Protection Policy (Including Special Category Data)


1. What Data is Covered?

This policy outlines the obligations of Alyve Wellness Limited regarding data protection and your rights under the General Data Protection Regulation (GDPR) in conjunction with your use of our services.

We process your data lawfully, fairly, and transparently, collecting it only for specific, explicit, and legitimate purposes.

Definitions:

  • Personal Data: Information identifying an individual directly or indirectly, such as names, identification numbers, IP addresses, or location data.

  • Special Category Data (SCD): Sensitive information like health data collected through services such as finger prick blood tests or bespoke vitamin formulations.

By engaging with our services, you consent to the collection and processing of this data for the specified purposes.



2. Purposes for Data Collection and Processing

Clients:

We process personal and special category data to:

  • Perform our contract with you or conduct pre-contract due diligence.

  • Fulfill our legitimate interests or legal obligations.

  • Provide services for which you have consented.

Visitors to Our Website or App:

We collect personal data when you:

  • Complete an online form, register for services, or subscribe to newsletters.

  • Provide information such as:

    • Name, job title, contact details (e.g., email, phone), and demographic data.

Automatically Collected Data:

Through cookies, we may collect:

  • IP address, device type, browser type, location, and technical data.

Legal Grounds for Processing:

  • Ensuring lawful business operations.

  • Enhancing visitor experience.

  • Meeting compliance requirements or gaining your consent.



3. Cookies Policy

What are Cookies?

Cookies are small files transferred to your device to recognize your browser and enhance your visit.

Types of Cookies We Use:

  1. Essential Cookies: Necessary for site functionality.

  2. Performance Cookies: Track site usage for optimization.

  3. Functionality Cookies: Remember your preferences.

  4. Targeting Cookies: Provide personalized advertising and insights.

Managing Cookies: You can disable cookies via your browser settings, but this may limit website functionality.

For more details, visit: www.allaboutcookies.org.



4. Data Security and Retention

We implement appropriate security measures to:

  • Prevent unauthorized access, loss, or misuse of your data.

  • Limit access to employees, contractors, and third parties with legitimate business needs.

Retention Period:

  • Data is retained only as long as necessary for the purposes outlined or to meet legal obligations.



5. Your Rights

Under GDPR, you have the right to:

  • Access: Request copies of your data.

  • Correction: Amend inaccurate or incomplete data.

  • Erasure: Request deletion of data under specific conditions.

  • Restriction: Limit processing in certain scenarios.

  • Portability: Transfer your data to another service provider.

  • Objection: Opt out of direct marketing.

  • Withdraw Consent: Revoke your consent at any time.

To exercise your rights, contact us: Email: [email protected]

Complaints: You can file a complaint with the UK’s Information Commissioner’s Office (ICO) at https://ico.org.uk.



6. Third-Party Data Sharing

We may share your data with:

  • Professional advisors (lawyers, auditors) under confidentiality.

  • Regulatory bodies and law enforcement, as required by law.

  • Service providers assisting in delivering our services.

International Transfers: If your data is transferred outside the EEA, we ensure it is protected through safeguards such as:

  • European Commission-approved standard contractual clauses.

  • Compliance with US Privacy Shield policies, where applicable.



7. Recruitment Data

For job applicants, data may be collected:

  • Directly via applications or indirectly via recruitment agencies.

  • Retained only for the purpose of recruitment processes.



8. Children’s Privacy

Our services are not directed at individuals under the age of 18. We comply with the Children’s Online Privacy Protection Act (COPPA) and do not knowingly collect data from minors.



9. Changes to This Policy

We may update this policy periodically to reflect changes in laws or practices. Please review it regularly to stay informed. Material updates will be prominently communicated.



Contact Us

For queries, complaints, or to exercise your rights:



Thank you for trusting Alyve Wellness with your personal data.

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