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Why is my discount code not working?Updated 3 days ago

If you're experiencing issues with your discount it may be due to several reasons:

  1. You've already used the discount
  2. You're attempting to apply the discount to the wrong product variant
  3. You're not a first-time subscriber
  4. You're applying it to a one-time purchase - discount codes only work on subscriptions
  5. You're on a quarterly or annual plan - the discount applies to the first month only

If you feel like none of these issues apply to you, or you'd like further clarity, please get in touch with our care team here.

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